FAQ's

 

What types of products do you offer?

We offer original, branded leftover clothing for women, sourced directly from trusted factories. Our collection includes high-quality fashion items from well-known brands at discounted prices, ensuring style, authenticity, and value in every piece.

How do I ensure the quality of the products?

We only source original branded leftovers directly from trusted manufacturers and suppliers. Every item undergoes a thorough quality check to ensure it meets the brand's original standards. While these are surplus or leftover items, they are 100% authentic, unused, and free from defects, giving you premium quality at affordable prices.

What is your return policy?

We have a 14-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags attached. You will need to provide a receipt or proof of purchase to initiate a return.

How long does shipping take?

Orders are processed within 1-2 business days. Estimated delivery times are 2-4 business days for major cities and 4-7 business days for other cities and rural areas within Pakistan.

Do you offer international shipping?

Currently, we only ship within Pakistan. International shipping is not available at this time.

What are the shipping charges?

The standard shipping fee is PKR 300. Additional charges may apply based on handling fees or taxes, which will be detailed at checkout.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor the delivery status of your package.

What should I do if my order arrives damaged or incomplete?

If your order arrives damaged or with missing items, please contact our customer support within 48 hours of delivery. Share your order number along with clear photos of the damaged or missing items. We’ll promptly review your case and offer a replacement, refund, or other suitable resolution. Your satisfaction is our priority!